What is customer service support?
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
What is customer support representative?
Customer service representatives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns. Many customer service representatives work in customer contact centers.
Who is ricoh usa?
The Ricoh Company, Ltd. (/ˈriːkoʊ/) (株式会社リコー, Kabushiki-gaisha Rikō) is a Japanese multinational imaging and electronics company. It was founded by the RIKEN zaibatsu on 6 February 1936 as Riken Sensitized Paper (理研感光紙, Riken Kankōshi). Ricoh's headquarters are located in Ricoh Building in Chūō, Tokyo.