Is novica a good company to buy from?
NOVICA has a consumer rating of 3.47 stars from 36 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with NOVICA most frequently mention customer service. NOVICA ranks 74th among Home Decor sites.
How do i check the status of my novica order?
A member of our customer service team will reply with information about your order, such as if it has been shipped, when it was shipped, or when we expect it to be shipped. Alternatively, you can check the status by accessing your MyNovica account. Once signed in, navigate to the Orders & Returns section.
What is novicas return policy?
If your return is in any way a result of an error by NOVICA, we will provide you with a prepaid return label and will happily refund all applicable shipping costs paid on the product (s) you are returning. For US Customers, a prepaid return shipping label will be provided at no charge to return any jewelry or apparel items.
Where can i find the customer care centre for my novita?
Please be informed that our Customer Care Centre is located at 8 Tagore Drive #04-00 Singapore 787624. Please click here here for more details. We sincerely apologise for any inconvenience caused, and hope that your novita product will continue to serve you well.