How does the netsmart support team help you?
Our Netsmart support team is here to help you whenever, wherever. Whether you need to talk to a human or access our client portal, we’re available to solve your needs 24/7/365.
Are there any older versions of netsmart helper?
In an ongoing effort to provide high-quality customer support, Netsmart Technologies periodically sunsets (also known as retiring) older versions of Therapist Helper, discontinuing live support and most business services for those versions.
What do i need to log in to netsmart caremanager?
The Log-in Page is comprised of four elements: User name- Your username is your email address (or an email address that is provided by the AHI if you are in CareManager for another Health Home) Password- The initial (temporary) password will be given out by AHI.
Is there a help desk for sage netsmart?
The Sage Netsmart Help Desk provides support for Level 1 and Level 2 issues related to Avatar and Provider Connect. Level 1 support is the ﬁrst point of contact and includes initial identiﬁcation and diagnosis of issues. They will resolve the issue or escalate to Level 2 based on documented processes and procedures.