Netmotion Customer Support

Gilbert Cohen
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Will technical support continue to be available for netmotion products?

Technical support will continue to be available to all customers with current maintenance agreements for all versions of our products running on Windows 8.1, iOS 12 and macOS 10.14 through the end-of-life of the applicable NetMotion product version.

Does the netmotion mobility client support ios 8?

We will release an update to the NetMotion Mobility client that supports iOS 8 soon. NetMotion strongly recommends that all users of the Mobility client for iPhone, iPad and iPod touch remain on iOS 7.1x in order to continue to use their Mobility client, which currently supports only iOS 7.1x.

Why cant i enroll to netmotion mobility with self service enrollment?

If you have enabled the "Validate server certificate" option on your NetMotion Mobility clients, then you must use a certificate issued by a CA that your Mobility client systems trust. This configuration doesn't support inline self-service enrollment.

  • There are several ways to access Support and Services for NetMotion products: Support Online 1. Public Knowledge Base 2. Customer Portal Customers with a Maintenance and Technical Support Plan have access to the NetMotion Customer Portal where they can log on and access the software and licenses enabled for their account, in addition to other self-
Contact Us: Phone Numbers & Information NetMotion Software

Today we have the pleasure of showcasing NetMotion’s customer and technical support team, another vital part of the NetMotion family. With over 3,000 customers (and a user base of over 1.5 million people) spread around the world – many operating critical law enforcement and other first responder duties – keeping everyone up and running is a ...

NetMotion Software Service Level Agreement (SLA) Summary. When obtaining support from NetMotion Technical Support you will get your best response by calling our Technical Support phone line. Email and or web submissions will be responded to within 4 business hours, during normal business hours. Below is a detailed explanation of our definitions

Download the updated versions of Mobility servers from the NetMotion customer portal, or contact support for assistance. will be the final NetMotion releases to support Server 2012 R2. As a reminder, Microsoft’s Mainstream Support program for Server 2012 R2 ended in October of 2018. Technical support will continue to be available to all customers under ...

0. Mobility Server NetMotion Mobility and Log4j2 Vulnerability - CVE-2021-44228 / CVE-2021-45046. Article created 4 months ago. 0. Mobility NetMotion Complete Installation. Article created 7 months ago. 0.

Click Get New Licenses to open the NetMotion customer portal in a browser. If you do not have Internet access, contact NetMotion Technical Support for assistance. When you upgrade, you receive a license string keyed to your server serial number. 3. Enter your user name and password for portal access, and then go to the Products tab. 4. Enter the Mobility server serial ...

Upgrading a NetMotion Diagnostics System. Diagnostics Readme - v4.70. Diagnostics - Known and Resolved Issues. Diagnostics Client System Administrator Guide - v4.7x. Diagnostics System Administrator Guide - v4.60. See all 11 articles.

Disconnecting Mobility. Managing the Mobility Client. Updating NetMotion Mobility Clients. Configuring the Mobility Client. Installing a Certificate on the Mobility Client. Configuring the Mobility Client to Prompt for a Smart Card. Configuring Mobility Client to Prompt for a Personal User Certificate. Specifying a Mobility Server.

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