Navitus Help Desk Phone Number

Paul Avery
Asked: 15 day ago
Active: 7 minutes ago
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How do i contact navitus customer care?

You may contact Navitus Customer Care 24 hours a day, 7 days a week (closed Thanksgiving and Christmas Day) via this toll-free phone number: 866.333.2757. *NOTE TO MEMBERS: To preserve patient privacy, please do not use email to send sensitive health information or to request support.

What support does navitus provide to pharmacy providers?

We appreciate our pharmacy provider relationships, and are dedicated to providing 24/7 Help Desk support and self-service tools designed to facilitate their delivery of excellent patient care. With our Navitus pharmacy portal, pharmacies have convenient access to the most up-to-date information.

How do i file a complaint against navitus pharmacy?

A verbal complaint may be filed by contacting the Navitus Pharmacy Help Desk. A written complaint may be submitted to the following address: What are some common reject codes and the process to follow if received?

How do i contact navnavitus?

Navitus has teams of multidisciplinary inpiduals available to assist participating pharmacies with the coordination of day-to-day functions. You may contact our Pharmacy Network team Monday through Friday during regular business hours at [email protected] .*

Navitus Medicare Rx - Home. This plan, Navitus MedicareRx (PDP), is offered by Navitus Health Solutions and underwritten by Dean Health Insurance, Inc., A Federally-Qualified Medicare Contracting Prescription Drug Plan.

Navitus has contracted with pharmacies in Texas to provide pharmacy access to Texas Managed Medicaid STAR/CHIP members. Please contact Navitus Customer Care toll-free at the number listed on the member’s pharmacy benefit member ID card for any inquiries related to the status of a pharmacy or to find a participating pharmacy near the member.

The Pharmacy Portal offers 24/7 access to plan specifications, formulary and prior authorization forms, everything you need to manage your business and provide your patients the best possible care. Pharmacy Guidance from the CDC is available here. Cyber alert for pharmacies on Covid vaccine is available here.

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